Shipping Policy

At Better Family, we’re committed to delivering your order quickly, reliably, and with full transparency.

Processing Time

• Orders are processed within 1–2 business days (excluding weekends and holidays).

• You will receive a shipping confirmation email with tracking information once your order is on its way.

Shipping Rates & Delivery Times

• Standard U.S. Shipping: 3–7 business days

• Expedited U.S. Shipping: 2–3 business days

• International Shipping: 7–21 business days (delivery times may vary by destination and customs clearance)

Shipping costs are calculated and displayed at checkout.

Carriers

We ship using trusted carriers including USPS, UPS, and FedEx.

Order Tracking

A tracking number will be emailed once your order ships. Tracking updates can be viewed on the carrier’s website.

Amazon Orders

If you choose to purchase from our Amazon store, all shipping, delivery times, and tracking are handled directly through Amazon. Please log into your Amazon account for updates or contact Amazon Customer Service for assistance.

International Orders

• Available worldwide through both Shopify and Amazon.

• Import duties, taxes, and customs fees are the responsibility of the customer.

• Delivery times may vary depending on customs in your country.

Delays & Issues

While we do our best to ensure on-time delivery, delays can occur due to carriers, weather, or customs.

• For Shopify orders, please contact us at hello@betterfamily.com.

• For Amazon orders, please contact Amazon Customer Service.

Wrong Address Disclaimer

Please double-check your shipping address at checkout. Better Family is not responsible for lost or delayed orders caused by incorrect addresses.

Questions

If you have any shipping questions, please contact us at:
📧 hello@betterfamily.com